“What should I do once I receive my snagging survey results?” is a question that many homebuyers ask after completing a snagging survey on their new house. We’ve put together a step-by-step guide to help you figure out what to do after you get your snagging survey findings.
Read your Snagging Survey
The first step is to carefully read through the list of snagging flaws and examine the images provided in your survey results. If you have any questions about the results, contact your snagging surveyor, who will be able to clarify anything you are unsure of.
Send Your Survey Results to Your Housing Developer
After reading and comprehending your snagging survey report, you should forward it to your home builder to notify them of the defects that have been discovered. Your home builder will arrange a visit to inspect the property and discuss the survey. If you would like a professional to speak with your home builder about the snagging survey results, we will do so with your permission.
Have any Snags Rectified
Following your home builder’s visit and a conversation about the survey, you should have agreed on a clear path forward, including an understanding of which snagging defects your home builder will correct and when. Determine the reason for any that they will not agree to correct. We will go over what to do if you believe your home builder is acting unreasonably later in the post.
Book a Re-inspection
Once the work to correct the snagging flaws is completed. It is a good idea to schedule a re-inspection of the work to ensure that it is of satisfactory quality, this is often referred to as a de-snag inspection. A de-snag is a follow-up snagging survey conducted after the developer has addressed the concerns identified in the first survey.
What Happens if My Home Builder Refuses to Fix the Snags?
Contact your snagging surveyor if you have any concerns or believe your builder is being unreasonable in their answer by refusing to correct some or all of the flaws listed in your snagging survey report. They will advise you on the next steps. If the home builder refuses to fix a problem, your only option is to file a warranty claim with your warranty provider. You must file a claim, and the service you receive will be determined by your provider. You should be informed that there will be a fee to initiate the claim process, which you will have to pay rather than your builder. A professional snagging report can bolster your claim because the findings will identify the problems and include time-stamped images.
To learn more about what to do if a developer refused to fix your snagging issues, read our previous article.
About Home Snagging UK
Our professionals at Home Snagging UK have a sharp eye for the smallest details, which means they frequently spot flaws that your property developer may have missed. Thanks to our defect avoidance training and uniform finish criteria, our reports ensure that your new house is completed exactly as promised. With over 20 years of experience, we are a snagging firm you can trust. To speak with one of our specialists today, fill out our online enquiry form or contact us at 01302 961111.
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