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New build bungalow at The Hawthornes, Sutton-in-Ashfield
Case Study

Home Snagging Inspection in Sutton-in-Ashfield

David Wilson Homes Post Completion Inspection at The Hawthornes

Date

Buying a new build property should mean moving into a home that has been completed to a high standard. However, even properties built by established national housebuilders can have outstanding defects that are not immediately obvious to the homeowner.

This home snagging inspection in Sutton-in-Ashfield highlights the benefits of having an independent professional check your property after completion.

Dawn arranged a post completion inspection at The Hawthornes, a David Wilson Homes development in Sutton-in-Ashfield. Julie carried out the inspection and identified 54 issues, including problems with external brickwork, doors, internal finishes, heating performance and air tightness.

Property Overview

The property is a new build bungalow located at The Hawthornes in Sutton-in-Ashfield, Nottinghamshire, NG17.

Built by David Wilson Homes, the property had already been handed over when Home Snagging UK was instructed to carry out a full post completion inspection.

The inspection took place on 7 September 2026 and was completed by Julie Darby.

Thermal imaging of the front door at The Hawthornes, Sutton-in-Ashfield

Why the Customer Contacted Home Snagging UK

Dawn wanted the reassurance of having her new home independently inspected after completion.

Although she had already moved into the property, she recognised the value of having an experienced snagging inspector check for defects that might not be immediately obvious.

By arranging a professional house snagging inspection, Dawn could obtain a detailed record of any outstanding issues and raise them directly with the developer.

Drone inspection of the roof at The Hawthornes, Sutton-in-Ashfield
Type of Snagging Inspection Carried Out - Coventry

Type of Snagging Inspection Carried Out

Julie carried out a full Post Completion Inspection, assessing the internal and external condition of the property.

The inspection included:

  • External brickwork, pointing and finishes
  • Windows, doors and glazing
  • Internal plastering, decoration and joinery
  • Kitchen and bathroom installations
  • Flooring and internal fittings
  • Garden, paving and driveway areas
  • Thermal imaging to assess air tightness and heating performance
  • Drone inspection of the roof and guttering

A comprehensive photographic snagging report was produced, documenting the issues identified throughout the property.

What the Home Snagging Inspection Found

The inspection identified 54 issues across the property, including cosmetic defects, incomplete workmanship and concerns relating to the performance of doors and heating systems.

Brickwork and pointing inspected at The Hawthornes, Sutton-in-Ashfield

External defects

Externally, Julie found several issues with brickwork and pointing, including inconsistent mortar colours, excess mortar debris and an area of brickwork that required clarification from the developer.

Other external defects included damaged window cills, a blocked airbrick, a damaged weep hole and missing sealing around a boiler pipe penetration.

The front door threshold was found to be unsupported underneath, while loose door handles and damaged finishes were also recorded.

Around the garden and driveway, the inspection highlighted uneven ground, damaged tarmac and paving that had not been properly cleaned before handover.

Kitchen extractor hood inspected at The Hawthornes, Sutton-in-Ashfield

Internal finishes

Internally, several rooms contained finishing defects, including patchy decoration, visible plasterboard joints, gaps around skirting boards and incomplete painting.

The kitchen inspection identified missing mastic seals, marks to the extractor hood, incomplete decoration and a sharp edge to a carpet bar.

The lounge French doors also required attention, with one door having dropped on its hinges.

Thermal image of a radiator at The Hawthornes, Sutton-in-Ashfield

Thermal Imaging Identified Air Tightness and Heating Issues

One of the more important findings came from the thermal imaging inspection.

Cold air ingress was identified around the front door, particularly along the bottom corners and perimeter. This suggested that the threshold and frame seals were not providing adequate protection against draughts.

Thermal imaging also highlighted inconsistent radiator temperatures throughout the property.

The report recommended further checks to the heating system, including radiator valves, thermostats and associated components, to ensure the system was operating efficiently.

These are exactly the types of problems that can be difficult for homeowners to identify without specialist equipment.

Drone view of the roof at The Hawthornes, Sutton-in-Ashfield

Drone Inspection of the Roof

The drone inspection allowed Julie to assess the roof and guttering safely without the need for scaffolding.

The inspection identified debris remaining within the guttering, which required attention from the developer.

Outcome for the Homeowner

Dawn received a detailed independent house snagging report identifying the 54 outstanding issues.

With photographic evidence and clear explanations, the report provided everything needed to raise the defects with David Wilson Homes and request appropriate remedial work.

The inspection also highlighted issues that Dawn had not previously noticed, demonstrating the value of having an experienced professional assess the property.

Julie was excellent and picked up things I never would have thought of. Really glad I used the Company.

Dawn Bonner - Sutton-In-Ashfield

Click to read review on Google

Why Post Completion Home Snagging Matters

This Sutton-in-Ashfield case study demonstrates why professional home snagging inspections are valuable even after a property has been handed over.

A new build may look complete, but defects involving workmanship, air tightness, heating performance and external finishes can easily go unnoticed.

An independent house snagging inspection helps homeowners:

  • Identify defects that may otherwise be missed
  • Highlight air leakage and heating performance issues
  • Check roofing and guttering using drone technology
  • Obtain photographic evidence of outstanding defects
  • Approach their developer with greater confidence

For homeowners purchasing a new build property, arranging a snagging inspection soon after completion can help ensure outstanding issues are properly documented.

FAQs

A new-build detached house with an oak-framed carport on an unfinished plot

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